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Novo Nordisk Field Safety Notice  -  NovoPen Echo and NovoPen 5

Novo Nordisk A/S has detected that the insulin cartridge holder used in a number of NovoPen Echo and NovoPen 5 batches may crack or break if exposed to certain chemicals in some household products, such as cleaning agent, sunscreen and food grease.  Certain batches are affected and patients are advised to the NovoNordisk Customer Care Line on 0845 600 5055 to check their device and/or to request a replacement. 

For further information please see the link on the 'Latest News' tab or telephone the surgery on 0115 883 2626.


Usual Opening Times:

Monday08:00 - 20:00
Tuesday08:00 - 20:00
Wednesday08:00 - 20:00
Thursday08:00 - 20:00
Friday08:00 - 18:30
Bank HolidaysClosed


Phone and Surgery Hours

The surgery phone lines will be open from 8.00am to 6.30 pm, Monday to Friday.
The surgery opening hours are Monday to Thursday 8.00am to 8.00pm and Friday 8.00am to 6.30pm. 

Partners Health Improved Access Clinic

You can now book appointments in the evenings and at weekends in the Partners Health Improved Access Scheme. Appointments are staffed by Clinicians from across the Rushcliffe Practices and are pre-bookable via reception. Evenings 6.30pm – 8.00pm (at Castle Healthcare Practice, East Bridgford Medical Practice and Keyworth Medical Practice). Weekends 8.30am – 12.30pm at Castle Healthcare Practice.

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website