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Noticeboard

Novo Nordisk Field Safety Notice  -  NovoPen Echo and NovoPen 5

Novo Nordisk A/S has detected that the insulin cartridge holder used in a number of NovoPen Echo and NovoPen 5 batches may crack or break if exposed to certain chemicals in some household products, such as cleaning agent, sunscreen and food grease.  Certain batches are affected and patients are advised to the NovoNordisk Customer Care Line on 0845 600 5055 to check their device and/or to request a replacement. 

For further information please see the link on the 'Latest News' tab or telephone the surgery on 0115 883 2626.

Did Not Attend Policy

PLEASE NOTE

 

Due to an increase in the number of wasted appointments through patients none attendance, it has become necessary to implement the following policy:

 

If you repeatedly fail to attend appointments over a 12 month period you may be removed from this practice list and required to find an alternative doctor.

 

If you cannot attend your appointments for any reason please let us know as soon as possible, giving at least 24 hours notice. We can then offer the appointment to someone else.

 

 

Thank you for your co-operation

Month

Number of missed GP Appointments

Number of missed Nurse Appointments

Total Hours of missed appointments

March 2017

135

111

55

April 2017

95

90

40

May 2017

101

74

34

 June 2017

15210961

July 2017 

13614966

 

 

 
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