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Novo Nordisk Field Safety Notice  -  NovoPen Echo and NovoPen 5

Novo Nordisk A/S has detected that the insulin cartridge holder used in a number of NovoPen Echo and NovoPen 5 batches may crack or break if exposed to certain chemicals in some household products, such as cleaning agent, sunscreen and food grease.  Certain batches are affected and patients are advised to the NovoNordisk Customer Care Line on 0845 600 5055 to check their device and/or to request a replacement. 

For further information please see the link on the 'Latest News' tab or telephone the surgery on 0115 883 2626.

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Home Visits

Doctor's bagWhilst we encourage our patients to come to the surgery where we have the proper equipment and facilities available, we do appreciate this is not always possible. If you do need a home visit, you can help us by calling reception before 10:00am on Tel: 0115 883 2626

You may only request a home visit if you are housebound or are too ill to visit the practice. Your GP will only visit you at home if they think that your medical condition requires it and will also decide how urgently a visit is needed. Please bear this in mind and be prepared to provide suitable details to enable the doctor to schedule house calls.

You can also be visited at home by a community nurse if you are referred by your GP. You should also be visited at home by a health visitor if you have recently had a baby or if you are newly registered with a GP and have a child under five years.

 
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